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Good Tidings Creations

Creating good things for your home


~Order Info~

METHODS OF PAYMENT
We accept credit card, e-check or debit cards through our secure online processor, Pay Pal. You will need to provide us with your email address to utilize this method of payment.

INTERNATIONAL ORDERS
We accept orders from Canada, Australia, Europe and United Kingdom for all of our home soft goods (towels, tissue covers). We no longer sell electronics (our night lights) to any other countries besides U.S and Canada. Our plug-in base will not work in other countries and would need an adapter to work.

You will need to pay all custom fees from your country.

SHIPPING INFORMATION
Good Tidings International will ship anywhere that UPS or USPS delivers in the United States. Please note that UPS is unable to deliver to PO Boxes or Military Bases. You will receive an e-mail confirmation with a tracking number at the time your order is shipped.
Special/Rush Orders
Special Orders and/or Rush Shipments can be requested by contacting us at: customerservice(at)goodtidingsint.com.
Approximate Shipping Charges*
Order Amount Shipping
Up to $19.99-->$3.99
$20.00 to $39.99--> $5.99
$40.00 to $59.99--> $8.99
$60.00 to $99.99 --> $12.99
$100.00 and up--> $15.99 +
* Rates are subject to change. Shipping charges may not apply to special/rush orders and orders outside the continental United States (Alaska and Hawaii). For information please contact us at: goodtidingscreations(at)att.net.
Some heavy, oversized or bulky items may require additional shipping charges. We will notify you immediately if additional shipping charges apply.

SHIPPING CONFIRMATION
You will receive an e-mail confirmation with a tracking number at the time your order is shipped. You can track your order through using tracking number: - UPS Online Tracking:http://wwwapps.ups.com/etracking/tracking.cgi - UPS Phone: 1-800-742-5877 - USPS Online Tracking: http://www.usps.com/shipping/trackandconfirm.htm - USPS Phone: 1-800-222-1811

DELIVERY TIME
Items that are in stock normally ship within 24-48 hours (excluding weekends and holidays).
Items that are not in stock normally take less than 7 business days but may take up to 14 business days to ship. Large quantities of more than listed, may take up to 30 days to handcraft before shipping. You will be notified by e-mail if there are any delays (beyond estimated ship times) in fulfilling your order.

RETURN POLICY
We want you to be 100% satisfied with your purchase. If after inspection of your order, you no longer want an item, you may return it to us (at your expense) for a refund of original cost minus shipping or for a replacement as long as it is within 30 days of the shipment date. The product must arrive back to us unused and in the original wrapping or container in original condition to receive money back. Otherwise, we will issue you a store credit.

Please note that Shipping and handling charges are non-refundable. After a returned item has been received, it will take between 2 and 3 weeks to process. All refunds will be returned to your original payment source.

BACKORDERS
If your item is on backorder, you will receive an email stating this and will have the option to wait or opt out at that time. If we do not hear from you, your item will be sent when available and you will not be charged any extra cost for shipping.

CATALOG
We currently do not have a printed catalog of the products we sell. All information about the products we sell is available on our website. To keep up-to-date on changes, discontinued items, etc... you must sign up to receive our company newsletters through email.

PHONE NUMBER
Good Tidings Creations is an online web store and all service is handled through the website. You can be confident that your order will be submitted securely through using PayPal where we are a verified business. If you need to contact us with any questions about your order, please do so HERE

HANDCRAFTED MATERIALS
All our products are handcrafted in the U.S.A. using the highest quality materials available. Your item may vary from photos at times according to availability of materials used in each unique creation. If that is the case, it will be stated in the description.

PRIVACY POLICY
Any information you provide to us will be used only to process your order through PayPal and will never be shared with any other third party. 

You can be confident that your order will be submitted securely through using PayPal where we are a verified business. 

PRICING
Prices on our website are subject to change without notice.